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Sync

How does Cloop sync data to your CRM?

Every conversation, qualified lead, booked meeting, and follow-up reply syncs to your CRM in real time. HubSpot, Salesforce, Pipedrive, or Dynamics 365. Bi-directional updates, full activity history.

In one sentence

Cloop syncs every conversation to your CRM in real time, contacts, companies, deals, and the full activity record with AI summary, transcript, and intent score.

HubSpot · Salesforce · Pipedrive · Dynamics 365

The problem

Is the sync bi-directional or one-way?

Cloop's sync is fully bi-directional. Every qualified conversation flows into the CRM with complete structured fields, and every CRM update, owner reassignments, stage moves, lifecycle changes, flows back into Cloop to keep the conversation context aligned.

Before

One-way chat-to-CRM dump

  • Contact gets created, conversation ends
  • CRM updates never flow back to the chat
  • Rep sees outdated owner, stage, context
  • Manual re-sync required for every change
  • Two systems drift out of sync by day 3
Cloop

Bi-directional sync with Cloop

  • Every qualified conversation flows into CRM
  • Owner reassignments flow back to Cloop
  • Stage moves and lifecycle changes tracked live
  • Both systems locked in real-time
  • No drift, no manual cleanup
Real-time sync
2.1

seconds to full CRM update

From the moment a conversation qualifies, Cloop writes the contact, company, deal, activity, intent score, and AI summary to your CRM in under 2.1 seconds. Not a nightly batch. Not a 15-minute queue. Real-time, measured.

CRM integrations

Which CRMs does Cloop sync with natively?

Cloop syncs with major CRMs natively, including HubSpot, Salesforce, Pipedrive, and Dynamics 365, with new platforms added continuously.

Optional CRM enrichment

How long does CRM setup take?

Typical setup is 15–30 minutes via OAuth for HubSpot, Pipedrive, and Dynamics 365, or a 1–2 hour managed-package install for Salesforce Enterprise. Cloop can also enrich existing CRM records with the latest business data, optional, partially paid feature.

Try it yourself

Stop losing context between chat and CRM.

Request a demo. We'll connect Cloop to your actual CRM sandbox and show the sync in real time.