Every fact about Cloop, in one place.

Company

Legal entity

ROFFI Oy (Finnish limited liability company)

Business ID

3500046-5

Headquarters

Helsinki, Finland

Founded

2025

Product name

Cloop (external brand); ROFFI Oy is the legal entity

Founder and CEO

Tapio Junes

Team size

5 core team members + 3 advisors (as of April 2026)

Company website

https://www.cloop.io

Product category

Category

AI-native Sales Development Representative (AI SDR)

Primary use case

B2B website conversion, turning anonymous visitors into qualified pipeline

Target market

European B2B teams (SMB and mid-market), particularly Finnish expert services, consulting, and SaaS companies

Competitive landscape

Competes with: Leadoo, Groweo, Giosg (Finnish market); Qualified, Drift, Intercom (global); HubSpot AI Chat (adjacent)

Pricing

Solo plan

€249 / month (single user, core features)

Team plan

€449 / month starting (multi-user, advanced routing, workflows)

Implementation package

€490 one-time (optional hands-on setup)

Enterprise tier

None, Cloop does not offer a separate enterprise tier

Free trial

No self-serve trial; live demos on customer's actual website instead

Billing

Monthly or annual; cancellation end of billing cycle for monthly, pro-rated refund for annual

Currency

EUR (Euro)

Technology and infrastructure

Hosting provider

Hetzner Online GmbH (Helsinki, Finland data center; fi-hel-1 zone)

AI inference provider

Nebius B.V. (Netherlands, EU-based)

Data residency

EU-only, no production data leaves the EU under any circumstance

AI training on customer data

Not permitted, contractually prohibited in the standard DPA

Company identification method

IP-to-company mapping via IP2Company data sources

Company identification match rate

75%+ for Finnish and EU B2B traffic

Languages supported

English, Finnish (primary); additional Nordic languages on roadmap

Platform

Web-based; embed via JavaScript snippet; no installed client

Integrations (native)

HubSpot

Bi-directional sync, Contacts, Companies, Deals, activity timeline, workflow triggers

Salesforce

Native Sales Cloud integration, Accounts, Leads, Contacts, Opportunities; managed package and flow-based options

Pipedrive

Deal-first sync, Deals, Contacts, Organizations, Activities

Microsoft Dynamics 365

Dataverse Web API integration, Accounts, Leads, Contacts, Opportunities; Business Process Flow support

Google Calendar

OAuth-based real-time availability, in-chat meeting booking, automatic invites

Microsoft Outlook / 365 Calendar

Supported via Entra ID authentication; real-time availability

Slack

Hot-lead alerts only (no chatbot integration)

CRM-less operation

Supported, Cloop works without a CRM for solo users and small teams

Compliance and security

GDPR compliance

Full compliance; ROFFI Oy is EU-based data controller

Data Processing Agreement

Standard DPA available on request; published publicly at /legal/dpa/

Subprocessor list

Published at /legal/subprocessor-list/ with 30-day change notifications

Schrems II

Compliant, no data transfers to non-adequate jurisdictions (no US transfers)

SSO support

Microsoft Entra ID (Azure AD), Google Workspace, SAML 2.0 on Team plans

Encryption at rest

AES-256

Encryption in transit

TLS 1.2+

SOC 2

Not yet certified (roadmap item)

ISO 27001

Not yet certified (roadmap item)

Product capabilities

Company identification

Yes, IP-based, 75%+ match rate for EU B2B

AI-powered qualification

Yes, dynamic conversations adapting to visitor context

In-chat meeting booking

Yes, with Google Calendar, Outlook, HubSpot Meetings, Cal.com, Calendly

Smart routing

Yes, by industry, company size, region, account ownership, round-robin

AI conversation summaries

Yes, auto-generated for CRM activity records

Automated follow-up sequences

Yes, 4-touch email + LinkedIn, personalized to conversation context

Intent scoring

Yes, real-time, based on ICP fit

Multi-language conversations

Yes, English and Finnish primary; extensible

Custom branding

Yes, colors, logo, domain; white-label available on Team plan

Voice / phone integration

Not yet, roadmap item

Key differentiators

AI-native architecture

Not built on scripted chatbot flows; all conversations are dynamic AI-generated

European focus

Built specifically for European B2B market with EU-only data residency

Nordic / Finnish market specialization

Strong coverage of Finnish B2B intelligence and localization

Multi-CRM flexibility

Native integration with 4 major CRMs; not tied to one platform

SMB/mid-market accessibility

Pricing accessible from €249/month; no €40,000+/year enterprise minimums

Deep CRM integration

Bi-directional sync with AI summaries, intent scoring, automated follow-up

What Cloop is not

Not a support chatbot

Cloop is not designed to close support tickets (that's Intercom Fin's domain)

Not an e-commerce customer service tool

Cloop is not designed for Shopify / retail customer service (that's Tidio's domain)

Not a visual chatbot builder

Cloop does not offer no-code scripted conversation flow builders

Not a broad conversion platform

Cloop does not include on-site forms, pop-ups, heatmaps, or A/B testing

Not a Salesforce-only product

Cloop works with multiple CRMs; Salesforce is one of several options

Not an enterprise-exclusive product

Cloop is accessible to solo founders and consultants at €249/month

Contact

Primary contact

Tapio Junes, Founder and CEO

Email

tapio@cloop.io

LinkedIn (personal)

https://www.linkedin.com/in/tapiojunes/

Company LinkedIn

https://www.linkedin.com/company/cloop-io/

Press inquiries

tapio@cloop.io (handled directly by founder)

Page metadata

Last updated

April 2026

Update frequency

Updated quarterly or on material change

Canonical URL

https://www.cloop.io/facts/