Help visitors explore what matters to them. Cloop combines approved company content with available visitor context to answer questions, clarify needs and prepare a relevant next step for sales.
A visitor is exploring your integration options.
Illustrative product experience · example data
Your website should help buyers work out whether your product fits. A conversation can answer the question that a static page leaves open.
Use your website, documents and approved answers as the basis for the conversation.
Clarify the buyer’s needs without making them repeat information they have already shared.
Make the customer’s questions and needs available to sales so the follow-up starts in the right place.
Start with the pages and documents buyers need most often. Define the questions the agent should help with.
Check the answers and follow-up questions using situations your sales team recognises.
Learn where buyers need more help and improve the underlying content and guidance.
CLOOP IN PRACTICE
Ada brings approved company information into the buyer’s current situation.
With contextual invitations enabled, the content being explored and available session context can guide a useful conversation starter. A buyer evaluating integrations needs a different opening from someone discovering your offer.
Ask Ada opens the existing widget conversation. Ada can clarify requirements, explain suitable options and help the buyer choose a next step: an answer, contact request or meeting.
For an identified contact, a configured continuation path can use the open question and approved sources to prepare follow-up. Automated sending and return-visit continuity require setup-specific activation and validation.
Define the sources, tone and boundaries. When an answer needs specialist judgement, retain the buyer’s question and hand the next step to a person.
Cloop helps with the early conversation and the work around it. Your team still decides how to handle complex questions and commercial discussions.
Bring your core website pages, product information, common questions and the next steps you want to offer buyers.
Bring a real customer question or sales task. We’ll use it to make the conversation concrete.